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WARRANTY

The Manufacturer's warranties to the original purchaser, from the date of purchase, all parts (except as listed below) of each new Orbit Screens machine and replacement parts, purchased from the factory or an authorized Orbit Screens Dealer in the United States and Canada, to be free from defects in materials or workmanship during the following period.

  • Orbit Screens label machines - 12 months, or 1000 hours, whichever comes first
  • Diesel engines used in Orbit Screens machines- 12 months, or 1000 hours, whichever comes first
  • Gas engine used in Orbit Screens machines -12 months, or 1000 hours, whichever comes first
  • Hydraulic system and components - 12 months, or 1000 hours, whichever comes first
  • Replacement engines - Same as new machines
  • Engine includes - cylinder head, front gear case, crank case, oil pan
Replacement parts - 90 days

WHAT YOU MUST DO TO OBTAIN WARRANTY SERVICE

In order to obtain warranty repairs, you must contact your authorized Orbit Screens Dealer, Factory Representative, or Factory (where you purchased the machine), and ask for service.

WHAT ORBIT SCREENS. INC. WILL DO

We will, at our option, repair or replace any part covered by this warranty which is defective, malfunctions, or otherwise fails under normal use during the term of this warranty at no charge for parts or labor as indicated in the appropriate flat rate manual, or as approved by the orbit Screens warranty department.

WHAT CONSTITUTES NORMAL USE

Throughout the Operator's Manual, there are many illustrations and instructions regarding operational parameters. We feel these "Do's and Don'ts" of operating have been sufficiently addressed, and adequately define appropriate operating practices.

If you are operating within these guidelines and you have a failure of a part which is not specifically excluded, it will be covered if failure occurs within the stated terms.

If you are operating outside the parameters of the Operator's Manual and good common sense procedures and cause a failure of a part or component, it will not be covered by warranty.

Improper servicing, maintenance, site conditions, and operating procedures are all considerations which may lead to rejection of warranty claims.

WHAT THIS WARRANTY DOES NOT COVER

  1. Damage or malfunctions resulting from: accidents, collisions, abuse, modifications, alterations, or improper servicing.
  2. Normal maintenance items and services such as: adjustment, tune-ups, fuel system cleaning, oil changes, etc., replacement of normal maintenance items such as, light bulbs, pre-heater ele-ments, filter element, injector nozzle assemblies, clutch lining, brake lining, lubricants, coolant, belts, rubber, resin, glass, chain, sprockets, screens, or conveyor belts.
  3. Natural calamities beyond human control such as: fire, flood, etc.
  4. Tires and tubes are covered by the tire manufacturer's warranty. Batteries are covered by the battery manufacturer's warranty.
  5. A repair or parts change by other than factory authorized personnel or orbit Screens Dealers.
  6. Used parts or products, except used machines covered by a Time of Sale stated warranty.
  7. The parts which engage or contact the materials to be screened which are considered natural wear parts.

Daily maintenance is very important to machine life. Such things as clean fuel, proper lube oil levels and conditions, hydraulic system care, coolant level and condition, and a dirt and debris-free radiator are important for performance. Other things like loose bolts, missing guards, loose or lost fuel tank or hydraulic sump cap, leaking fittings, wire wrapped around shafts, dirt trapped in tracks, chains too tight or too loose, tools left in the machinery works during service, etc., hinder performance. These factors and others may be contributory to failures and will be considered during warranty approval deliberations. The parts which are specifically not covered are listed in the parts book with a # sign following their description.

THIS IS THE ONLY WARRANTY ON OUR PRODUCTS

Orbit Screens, Inc. does not authorized any other party, including Orbit Screens Dealers, to make any representation or promise on behalf of Orbit Screens, Inc. or to modify the terms, conditions, or limitations of this warranty in any way. We will not be responsible for any other expenses, losses, or inconvenience which you may sustain as a result of the purchase, use, malfunction or defective condition of our products.

WARRANTY ADMINISTRATION GUIDELINES

This warranty includes Warranty Administration Guidelines which further explains the warranties expressed in this document. Those guidelines are hereby incorporated by this reference into this published warranty.

LIMITATIONS ON OUR RESPONSIBILITY

This warranty is in lieu of all other warranties, expressed or implied, and of any other obligations or liability on our part. Warranties of merchantability and fitness for a particular purpose are excluded. Our responsibility for any and all losses and damages resulting from and cause whatsoever, including but not limited to any negligence, allegedly damaged or defective goods, whether such defects are discoveries or latent, shall be limited to the repair or replacement of defective parts as stated above. In no event will we be liable for loss of use, loss of profit, inconvenience, economic or commercial loss or other incidental or consequential damages whatsoever.

WARRANTY ADMINISTRATION GUIDELINES

These guidelines are to be used for collecting and processing the information required to implement the current published Orbit Screens, Inc. Warranty. These guidelines are intended to assist you in understanding the policy and in no way supersede or modify the warranty terms and/or conditions.

DELIVERY AND WARRANTY REGISTRATION

Each new machine shipped from the factory will be accompanied by an Owner's Delivery and Warranty Registration form. This delivery and warranty form must be completed at the time of new machine delivery to it's owner, or when the machine is placed in the Dealer rental fleet. The original must be returned to the manufacturer with copies for the Dealer's and owner's files.

HOW TO FILE A WARRANTY CLAIM

For machines purchased through an authorized Orbit Screens Dealer, contact your Dealer's service department for service. For machines purchased direct from the manufacturer, contact the Orbit Screens service department: phone: (563)922-9230, fax: (563) 922-9060, or e-mail us at brad@orbitscreens.com and advise the service representative of your problem. Your service representative will determine a proper course of action to effect the repair, and process the warranty. Orbit Screens encourages your calls and questions for service information and operating help. We, of Orbit Screens, Inc. are here to serve you.

WARRANTY CLAIMS FORMS

Warranty claim forms are provided to the Dealer, or are available from the factory, (563) 922-9230, upon request. In the absence of a form, letters will be accepted if full information is provided. In the event the machine was sold and delivered by a Dealer, you must contact your dealer to make a claim. Orbit Screens, Inc. will not be able to process claims unless the Owner's Registration document is on file. If you have not yet filed the registration, include it with your claim.

SETTLEMENT POLICY

A check will be issued on all company opposed claims within 30 days following approval. Dealer accounts payable to Orbit Screens, Inc. must be in a current status to receive reimbursement payments.